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Roy Janik

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Car update [Jan. 24th, 2007|05:47 pm]
Roy Janik
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The plot regarding my Mini Cooper. thickens.

It's been a month since my car broke down and self-destructed on the way to Houston. It's still at the dealership. The engine's been replaced (at Jiffy Lube's expense), and the suspsension has been repaired (at my expense because that's unrelated). The dealership's just waiting on a check from Jiffy Lube. The bumper's still off (estimated 680 dollars to replace). I've been putting off calling the Tow Truck Company again because they've been pretty unresponsive so far and never call me back when they say they will.

About 20 minutes ago I was idly checking my American Express card balance to make sure it was zero. All my balances have been consolidated to a new, shiny Discover Card with 0% balance transfers for a year, but there's always a little bit of interest that creeps in.

There was a $491 charge from Advantage Car Rental.

First off, I still have the rental car. Second, Jiffy Lube is supposed to be paying for it. Thirdly, what? I called them, and they told me that the charge was for the daily cost of liability insurance. When I first picked the car up, I didn't have my insurance card on me, so I paid for a day's worth of liability (18 bucks). I came back the next day, waved my insurance card around, and was told everything was okay. Anyhow, something went wrong, apparently, and they kept charging me. Woo. They say they're going to fix things and credit my account.

I decided to call the tow truck company while I was still filled with rage and righteous indignation. The tow truck company claims that the bumper can be easily repaired with replacement clips, that they're willing to do it, and that it will take no more than 2 hours. The dealership told me the bumper needs to be replaced.

So do I trust the towing company? I mean, my trust of businesses is wearing pretty thin.
LinkReply

Comments:
[User Picture]From: rachaeldoss
2007-01-25 12:19 am (UTC)
I would bet my left arm that the truth lies somewhere in between the towing company's "quick fix" claims and the "total replacement" claims of the dealer.

Too bad you can't get a "second" opinion from an outsider. :-(

But I would not let the towing company replace the bumper. I would tell them it was firmly attached until their fucktard worker attempted to tow it and so they need to pay to have it fixed and my guy says it needs to be fixed this way.

The end.

Good luck. This all sounds sucky :-(
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[User Picture]From: zeitgeist
2007-01-25 12:24 am (UTC)
No way should you give it back to the tow company. Insist that all work be done by the Mini dealership. As for how to convince the tower to pay for it.. well, that's probably going to get complicated.
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[User Picture]From: valetoile
2007-01-25 12:24 am (UTC)
call car talk!!!!
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[User Picture]From: bellatrixamici
2007-01-25 05:22 am (UTC)
DON'T TRUST ANYBODY!

I'VE GOT A K-NIFE!
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[User Picture]From: warhol
2007-01-25 12:35 pm (UTC)
In all honesty, the tow truck company could be telling the truth on this one -- the bumper cover could just be reaffixed in place, and you'd never know the difference. (Of course, this is an opinion coming from someone who hasn't actually seen what's happened, and who doesn't know just a whole lot about cars.) If the bumper itself wasn't damaged structurally, then the only thing you'd have to worry about is whether the cover still looks the same.

Incidentally, why isn't your insurance company involved? I'd think that they would be the right ones to be negotiating with the towing company....
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[User Picture]From: evilpandabears
2007-01-25 01:42 pm (UTC)
by no means should you trust the towing company. rachaeldoss has the right idea. although, my plan includes wielding a broad sword.
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[User Picture]From: vyvyanbasterd
2007-01-25 03:19 pm (UTC)
If you say "no, I want it fixed right" you'll piss off the tow company and probably never hear (or get) anything from them. However, I sincerely doubt they've worked on many Minis. Also you'd probably have to drive to the tow guys' place to get the work done.
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